Solutions

Your billing works.

Your plans and services are in place. Orders are managed through your workflow process. Customer information is recorded. Usage is collected in real-time and charges calculated. If usage limits are reached then your policy management rules take effect. Notifications and warnings go out when needed. Invoices are generated and sent. Electronic payments taken. Action is taken on delinquent accounts. Your contracts, number and IP inventory and commissions are all set. Your customers can even manage or change their plan needs themselves. Charges are adjusted and applied for plan changes without fuss. Your accounts people receive the reports they want.

You don’t need to touch anything, unless you want to.

That’s zero-touch customer on-boarding, billing and service management.

That’s automatic billing. That’s Smile software.

Smile Software Features

Smile software has over 300 features that all contribute to the goal of automatic billing, policy management, reconciliation and settlement. You can make use of the features that you need to achieve your business goals.

Policy Management

Policy Management

Call barring
Shaping and throttling
Access restriction
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Subscription Billing

Subscription Billing

BigRating usage billing
Advanced recurring billing
Prepaid usage
Termination, call collection, inbound and outbound call rating
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Accounts Receivable

Accounts Receivable

GL integration
Payment automation
Collection automation
Multi-currency
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Subscriber Management

Subscriber Management

Contract management
IP inventory
Number inventory
Order management
Commissions
Video on demand / on demand charging
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CRM

CRM

Ticketing
Workflow management
Notifications
Spend and usage notifications
TCP compliance
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Integration

Integration

Industry specific provisioning and integration
Integration API
Head end integration
NAT/BRAS/DSLAM
Softswitch
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Customer Self-service

Customer Self-service

Customer self-service portal
Account and service signup
Top-ups and prepaid
Account Management
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Inter-carrier Billing

Inter-carrier Billing

Reconciliation and settlement
Mediation
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Data Collection

Data Collection

Federadius
SNMP Flowcontrol
Netflow Flowcontrol
Mediation
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Analytics

Analytics

Data cubes
Report builder
Dashboard
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