Your billing works.
Your plans and services are in place. Orders are managed through your workflow process. Customer information is recorded. Usage is collected in real-time and charges calculated. If usage limits are reached then your policy management rules take effect. Notifications and warnings go out when needed. Invoices are generated and sent. Electronic payments taken. Action is taken on delinquent accounts. Your contracts, number and IP inventory and commissions are all set. Your customers can even manage or change their plan needs themselves. Charges are adjusted and applied for plan changes without fuss. Your accounts people receive the reports they want.
You don’t need to touch anything, unless you want to.
That’s zero-touch customer on-boarding, pro rata billing and service management.
That’s automatic billing. That’s Smile software.
The following product feature sets are designed to perform automatic billing, rating, authentication or data collection:
Real-time integrated accounting, provisioning, helpdesk and CRM system. Reduce costs, improve the effectiveness of collections, improve cash flow with Smile software. Learn more…
Full-featured Smile software available as a cloud-based Software-as-a-Service (SaaS). Learn more…
We address Revenue Assurance detection, correction, and prevention. Learn more…
Real-time, scaleable and flexible voice and data rating and invoice generation for any kind of usage. Learn more…
High performance, fault tolerant, distributed RADIUS Authentication, Authorisation and Accounting (AAA). Learn more…
Integrated NetFlow and SNMP polling collector and aggregator. Learn more…
Smile software has over 300 features that all contribute to the goal of automatic billing, policy management, reconciliation and settlement. You can make use of the features that you need to achieve your business goals.
BigRating usage billing
Advanced recurring billing
Prepaid usage
Termination, call collection, inbound and outbound call rating
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GL integration
Payment automation
Collection automation
Multi-currency
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Contract management
IP inventory
Number inventory
Order management
Commissions
Video on demand / on demand charging
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Ticketing
Workflow management
Notifications
Spend and usage notifications
TCP compliance
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Industry specific provisioning and integration
Integration API
Head end integration
NAT/BRAS/DSLAM
Softswitch
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Customer self-service portal
Account and service signup
Top-ups and prepaid
Account Management
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