Smile News – September 2016
||Inomial Document Library
Smile billing provides access to a library of almost 40 documents including:
- quick reference and format guides
- user guides and manuals
- administrator documentation
- detailed API documentation
- and much more
Keep an eye out for Smile 6 documents that will be added in the coming months.
Contact Inomial support if you require a Document Library username and password. One often overlooked, yet greatly appreciated, aspect of our service is the level of systems monitoring we do on your behalf. In particular, monitoring of service usage like CDRs or similar.
||Configuring a credit card expiry warning in Smile
Smile software can automatically issue a warning to a customer when their credit card is due to expire. Typically Smile is configured to send an email advising the customer of the impending expiry and asking them to provide the details of their replacement card. To create a credit card expiry warning in Smile software multiple components need to be defined and then brought together or linked. The Credit Card Expiry Warning – Quick Reference Guide steps you through an example sequence to create a credit card expiry warning. Contact Inomial support if you require a Document Library logon.
||Smile 5.4.34 released
Smile 5.4.34 has been released. This release includes 3 enhancements.
- Users can view the details of ordered subscriptions and accounts from an ordering ticket
- Performance improved for several reporting schema functions
- New RTR subscriptions will be prioritised so they are completed more quickly when rerates are in progress
For all support, sales and 24 hour emergency support enquiries please call +61 3 9663 3554
Support email: email@example.com
Sales email: firstname.lastname@example.org
|Inomial develops automatic billing and subscription billing solutions for carriers, utilities and enterprises. Our products include Smile software, an integrated AR and recurring billing platform; BigRating, for real-time, scaleable and flexible voice and data rating and invoice generation for any kind of usage; Federadius, for high performance, fault tolerant, distributed RADIUS Authentication, Authorisation and Accounting (AAA); and FlowControl, an integrated NetFlow and SNMP polling collector and aggregator.
|Smile manages every step, from initial ordering to provisioning, rating, billing, issue resolution and account settlement. Smile integrates CRM, credit card processing, throttling, and RADIUS. Inomial helps you achieve the goal of zero-touch customer on-boarding, billing and service management.
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