Smile News – January 2018
![]() |
Revoke access to Smile Billing Barring or locking a subscription lets you revoke a customer’s access to a subscription and affects a subscription’s recurring charges, as follows:
Smile billing may automatically bar and unbar a subscription when it takes credit control actions against an overdue account. |
|
![]() |
Change an invoice due date Changing the invoice due date lets you correct invoice errors, or extend the due date for customers who are having trouble paying their invoice balance. Smile software recalculates the invoice and account disposition after you change an invoice due date. If the account or invoice disposition changes, Smile takes the appropriate credit control actions.To change the date, open the invoice in Smile. Click change to the right of the Due field. ![]() In the Change due date window, enter the new due date in the New due date field and click Set. Done! |
|
![]() |
How a Smile billing run works During the billing run, Smile creates and sends invoices then schedules automatic payments. Understanding how the billing run works helps you answer customer enquiries and gain a better understanding of Smile software. Billing runs can occur daily, monthly or at other intervals, and are scheduled on a cycle that suits your company. Before the billing run begins, you import usage data into Smile. The billing run has six stages:
After the automatic payments are processed, Smile allocates each payment receipt to the appropriate invoice. |
|
![]() |
Contacting Inomial For all support, sales and 24 hour emergency support enquiries please call +61 3 9663 3554 Support email: support@inomial.com Sales email: sales@inomial.com |
|
![]() |
|
Contact Inomial if you’d like to know more about any of Smile’s latest enhancements and features.
![]() |
![]() |
![]() |
![]() |
![]() |
Copyright © 2018 Inomial, All rights reserved.