* Smile 6.1.7 & 6.1.8 released
* New in ticket workflows
The functionality of automated helpdesk ticket creation from an email in Smile Billing has been expanded.
Smile can now identify an account or subscription USN in the email subject. If the email subject matches the regular expression in your Smile’s Incoming email configuration Smile will create a ticket with the account or subscriptions details.
Smile 6.1.8 released. This release includes 4 enhancements.
Inomial is thrilled to announce that Inomial has been acquired by DGIT Systems, the Melbourne based developers of the Telfow suite of order-to-activate systems for telcos and service providers. DGIT and Inomial have been working together since we announced our formal partnership in Singapore in December 2016.
Smile 6.1.7 released. This release includes 2 features and 10 enhancements.
* Notification schedules
* Managing an account dispute
* Payment plans
* Format for our user docs
* Managing contracts
* Restricted usernames.
* Smile 6.1.5 released
* All about the Smile Account page
Smile 6.1.5 released. This release includes 3 enhancements.
* Revoke access to Smile
* Change an invoice date
* How the Smile billing run works
* 2017 in review
* Manage financial details
* Christmas office closure
End of year office hours, support & change management.
* Create a quote in Smile
* Default and favourite reports in Smile Analytics
* New training courses from Parcus Group
* Smile 6.1.2 released
* Analytics report icons
* Unbilled charges
* Create a statement
Smile 6.1.2 released. This release includes 2 enhancements.