01/02/2019

Inomial Billing News – January 2019

01/02/2019

Happy New Year from DGIT Systems and Inomial Billing

Welcome back to another Inomial Billing newsletter, the first for 2019. We hope you had a wonderful New Year and are returning fresh from some time off over the holidays.

Inomial Billing has another big year ahead, with many more exciting features planned for the platform. As ever, if you have any questions or feedback, please feel free to get in touch.

Dynamic payment rescheduling update
In our last newsletter, we introduced dynamic payment rescheduling: a new feature that enables future scheduled payments to be adjusted to reflect any new payments or credits that may have been applied to an account or invoice. Dynamic payment rescheduling became available in Inomial Billing 6.2.5, and you can read more about it on our blog.

Dynamic payment rescheduling has been extremely well received by our customers, most of whom are now on Inomial Billing 6.2.5.

We are keen to upgrade the rest of our customers to ensure everyone receives the benefits of the new feature, and so that we can continue to provide the best possible support. If you’re on a release prior to 6.2.5 and haven’t replied to a request from us to upgrade (or if you haven’t received a request), please reach out to me by email at moleary@dgitsystems.com.au or via phone on +61 3 9999 3128.

To check which version of Inomial Billing you’re currently using, log in to the platform and go to “About Smile“. Smile 6 customers will find “About Smile” in the main Inomial menu in the top left corner of the page, while customers on Smile 5.4 can click “About Smile” directly from the homepage.

Event update: DGIT at Digital Transformation Middle East

Earlier in January, the DGIT team flew to Dubai for Digital Transformation Middle East, a TM Forum event for the region’s billing telco industry. DGIT attends a number of international industry events each year, highlighting our role in shaping industry standards and ensuring that both our platforms, Inomial Billing and Telflow, stay at the forefront of technical innovation.

The team had an extremely busy three days, including:

Demonstrations of our Catalyst proof-of-concept project, Zero Touch Marketplace Integration, where we prove that partner integration can be achieved through industry-standard APIs without needing any development work.
An on-stage presentation on Zero Touch Partnering, with an interactive live demonstration that the audience participated in using their smartphones.
Meetings with customers and partners from the Middle East region.

billing software

Fixing billing run errors
Billing run errors occur when Smile cannot raise a charge for usage data. Common billing run errors include:

A call destination does not have an associated prefix or tariff type, so Smile cannot rate the call.
A plan start date is incorrect, and usage has occurred before the plan starts.
No plan rule applies to usage, for example, no plan rule is defined for usage after included value is consumed.

You can investigate and resolve billing run errors by following the steps on this page.

Contacting Inomial Billing
For all support, sales and 24 hour emergency support enquiries please call +61 3 9663 3554
Support email: support@inomial.com
Sales email: info@dgitsystems.com

More information

About Inomial Billing
Inomial Billing by DGIT Systems develops automatic billing and subscription billing software for carriers, utilities and enterprises. Our products include Inomial Billing, an integrated AR and recurring billing platform; BigRating, for real-time, scaleable and flexible voice and data rating and invoice generation for any kind of usage; Federadius, for high performance, fault tolerant, distributed RADIUS Authentication, Authorisation and Accounting (AAA); and Flow Control, an integrated NetFlow and SNMP polling collector and aggregator.

Contact DGIT Systems if you’d like to know more about any of Inomial Billing’s latest enhancements and features.