* 2017 in review
* Manage financial details
* Christmas office closure
End of year office hours, support & change management.
* Create a quote in Smile
* Default and favourite reports in Smile Analytics
* New training courses from Parcus Group
* Smile 6.1.2 released
* Analytics report icons
* Unbilled charges
* Create a statement
Smile 6.1.2 released. This release includes 2 enhancements.
* Managing prepaid in Smile
* Account types
* View an account’s payment history
Smile 6.1.1 released. This release includes 1 enhancement.
* Bulk invoice processing
* Make a payment from search
* Account notes
* New in the Smile API
Smile 6.1.0 released. This release includes 1 enhancement.
* Smile 6.0.10 released
* Raise a reimbursement
* Troubleshoot email dispatches
* Link help desk tickets in Smile
Smile 6.0.10 has been released. This release includes 12 enhancements.
Linking help desk tickets in Smile is very easy and lets you associate tickets that have a similar cause or subject. Linking tickets helps you easily refer to information in other tickets so you can determine common problems or trends or see what actions have already been taken.
* Inomial and DGIT win at TMForum Live!
* Commissions in Smile
* Smile 6.0.9 released
Smile 6.0.9 has been released. This release includes 3 features and 2 enhancements.
* Farewell from Royce
* TM Forum Local – Melbourne
* Smile 6.0.8 released